1. At our website, we value your privacy and are committed to protecting your personal information.
2. This Privacy Policy explains how we collect, use, and protect your personal data when you browse our website or place an order.
3. The personal information we may collect includes:
– Name
– Address
– Email address
– Phone number
– Payment information
– Order details
4. We collect and use personal information for the following purposes:
– Processing and managing sweater orders.
– Providing customer assistance.
– Improving our website, sweater products, and services.
– Maintaining secure transactions.
5. We do not sell, rent, or disclose your personal information to unauthorized third parties.
6. We may share necessary information with trusted service providers involved in payment processing, order fulfillment, and delivery services.
7. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
8. As a business established in France, we handle personal data in accordance with applicable French and European privacy regulations.
9. You may request access, correction, or deletion of your personal information where applicable.
10. We reserve the right to update this Privacy Policy when necessary. Changes will become effective once published on this page.
Data Controller
The data controller is SB PRODUCTION, 16 Place des Quinconces, 33000 Bordeaux, France. Contact us by email at [email protected].
Legal Basis for Processing (GDPR)
We process personal data on the following legal bases: performance of a contract; compliance with legal obligations; legitimate interests, including fraud prevention and improvement of our website; and consent for non-essential cookies and marketing communications.
Data Retention
Order data is retained for up to 7 years for accounting and legal purposes. Other personal data is kept only for as long as necessary for the purposes for which it was collected.
Your Rights
You have the right to access, rectification, erasure, restriction of processing, data portability, and objection to processing of your personal data, and the right to lodge a complaint with the CNIL (www.cnil.fr).
Cookies
Non-essential cookies are used only with your consent.